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Reporting concerns regarding patient care or safety issues
Quality of your care and safety is important to us! If you have any concerns regarding patient care or safety issues you may:
Ø Discuss your concern with the individual in charge of the unit.
Ø If your concern is not resolved, please contact the Director of Nursing at 252-793-7665 between the hours of 8:30 a.m. and 5:00 p.m., Monday through Friday. After hours, weekends and holidays please leave a voice mail. Someone will return your call the next business day.
Ø If your concern is not handled to your satisfaction, you may contact the Administrator at 252-793-7654.
Ø If your concern cannot be resolved, you may report it to our accrediting body:
Joint Commission on Accreditation of Health Care Organizations
One Renaissance Boulevard
Oakbrook Terrace,
IL
60181
http://www.jcaho.org
If you have questions or concerns, feel free to contact us at wchwebadmin@wchonline.com.
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